When I was first hired at ParkHub in 2017, this visual design refresh for our mobile point of sale app was already in motion. My role on the project was to see it to its completion based on the visual design direction that had already been defined, which included high fidelity work to finish navigational flows, stylistic cleanup, and collaborating with engineers to deliver accurate specs (redlines) and usable assets.
In addition to making the app look more modern, we also made a few changes to the navigation interactions in to reduce transaction times and improving operational efficiency.
Dark Mode
Based on conversations our operations team had with our clients, we learned that the light theme was too bright in dark environments which decreased the readability of the text and led to cashier mistakes, so the other designer and myself chose to create a dark theme to improve our cashier's experience.
Outcomes
This redesign is active across all of our devices, which are deployed at our client’s locations throughout the US. We’ve continued to iterate on the design and added functionality according to the needs of our clients, while trying to stay true to the visual design language that was established.